Refunds & cancellation

Updated 1 October 2026

Full refund within 14 days of your first purchase

Request a refund within 14 days of your first paid Atlas Pro subscription purchase for a full refund, whether monthly or annual. You can use this offer even if you have started using Pro. This voluntary first-purchase offer is additional to statutory cancellation and other rights. Renewals are not covered by this particular offer; rights concerning faulty software, duplicate payments, incorrect charges and other legal remedies remain unaffected.

Request a refund

Open Help & account requests in your Atlas account and choose “Refund request”, or email clint262000@gmail.com. Include your account email, purchase date and invoice reference if available. Do not send card details, passwords or codes. You may also contact the transaction support service linked on your Onelink receipt.

We confirm the outcome and any changes to access and future billing. Approved refunds go back through Stripe to the original payment method, including applicable tax. Processing time depends on the payment method and bank. A refund request is not itself confirmation that a renewal has been cancelled. Stripe may also issue refunds under its Managed Payments terms.

Stop future renewals

Open My account → Plan & billing → Manage billing and follow the cancellation steps. Check the effective date and confirmation. Normally you keep Pro until the paid period ends. If the portal is unavailable, contact us promptly by email or account support and keep the request reference. For a first-purchase refund, ask us to stop renewals as well if you do not want the subscription to continue.

Your account and saved records

Cancelling Pro does not delete your Atlas account, marketplace profile or saved local plans. Free features remain available. Existing specialist records can be read and exported, while new Pro calculations require an active subscription. Uninstalling, signing out, or requesting account deletion does not automatically stop billing. We check billing when completing an account-deletion request.

Prices and purchase availability

US$5.99 per month or US$59 per year, including applicable sales tax in the USD price. Hosted checkout shows the final currency and amount before payment. Pro is sold through Stripe Managed Payments in supported billing countries. Creating a free account never starts paid billing.

Statutory rights

This policy does not limit legal rights relating to cancellation, faulty digital content or services, incorrect charges or other remedies. Starting to use Atlas does not remove the voluntary first-purchase refund offer above.